Support
Stuck down a burrow?
Answers to the questions players ask most. If yours isn't here, email us and a real person will reply, usually within two working days (New Zealand time).
Get in touch
Email hello@leonardharvey.com. It helps to include your iPhone model, the iOS version and, for leaderboard questions, your digging name from the Leaders tab.
Playing
How do I play?
Every creature needs a burrow: a rectangle with exactly as many squares as its number. Drag across the board to dig one. Burrows can't overlap, each holds exactly one creature, and every square gets dug. Some creatures have their own rules (hedgehogs need square burrows, badgers at least two by two), shown on the board when they turn up. Tap a burrow to fill it back in.
You can try a real board on our home page.
What do the lanterns at the top of a level mean?
Each Hedgerow level gives you three lanterns. A burrow that fits but isn't the right one costs a lantern. Lose all three and dawn breaks: you can hold it back for one more go, or start the level again.
Is every board solvable without guessing?
Yes. Every board has exactly one solution, and we check each one can be finished by logic alone. If you're stuck, look for a creature with only one way to fit, often in a corner or with a big number.
Tonight's Dig and streaks
When do the nightly boards change?
At midnight, local time on your iPhone. Everyone in the world gets the same three boards for each date: Dusk, Midnight and Witching Hour.
How do streaks and spare lanterns work?
Finish a nightly board each night to keep your streak going. Every seven nights earns a spare lantern (you can hold two), and a spare lantern keeps your streak alive if you miss a night. You can also top up a spare once a week by watching an ad.
I changed time zones and my streak looks odd.
Nights follow your iPhone's date, so flying across the date line can skip or repeat a night. Spare lanterns cover a missed night. If something still looks wrong, email us.
Boosters and the leaderboard
What do the boosters do?
Glow-worm lights up a creature whose burrow you can work out next. Lantern digs one correct burrow. Full Moon digs every burrow touching the three-by-three patch you tap. You start with a few, earn more at streak milestones and on the leaderboard, and can watch a short ad for a Glow-worm or Lantern.
How is the leaderboard scored?
Your score is your total time for all three nightly boards, plus 20 seconds for each mistake. You're placed in a group of up to 30 players who dig at about your speed. A night becomes final once it has ended everywhere in the world, and then the top three in each group win boosters.
Why isn't my time on the leaderboard?
Only nights where all three boards were finished without a booster are ranked. Your streak still counts either way. Scores also need an internet connection to send; the app sends them automatically the next time you're online, while that night is still open.
Can I change my digging name?
Not yet. Names are made up for you, like "Velvet Badger 42", so the leaderboard stays friendly without anyone needing to share their real name.
Ads, notifications and your data
Why are there ads, and when do they appear?
Ads keep Moonburrow free. We never show them during Tonight's Dig, the moment you open the game, or while you're meeting a new creature. Rewarded ads only play when you choose to watch one.
I said no to notifications. How do I turn them on?
Open Moonburrow, go to Settings and switch on Nightly reminders. If iOS has notifications off for Moonburrow, go to iPhone Settings → Notifications → Moonburrow and allow them.
How do I change my tracking choice?
Go to iPhone Settings → Privacy & Security → Tracking and switch Moonburrow on or off. The game plays the same either way.
Will I lose my progress if I delete the app?
Yes. Progress is stored on your iPhone, so deleting the app deletes it. There's no account to restore it from.
How do I have my leaderboard data deleted?
Email us with your digging name from the Leaders tab and we'll delete your anonymous account and everything linked to it. Our privacy policy has the details.